Privacy Policy

 

Introduction

J Taylor Casino Services (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [jtaylorcasino.com] or use our services.

Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

  • Request a quote or booking
  • Make a reservation for charter services
  • Contact us via phone, email, or contact forms
  • Sign up for our newsletter or promotional communications
  • Participate in surveys or promotions

This information may include:

  • Contact Information: Name, email address, phone number, mailing address
  • Booking Information: Travel dates, departure/arrival locations, number of passengers, group details
  • Payment Information: Credit card details, billing address (processed securely through our payment processor)
  • Identification Information: Date of birth, government-issued ID (to verify age requirements)
  • Casino Player Information: Player’s club numbers, casino preferences (when provided for comp qualification)
  • Communication Preferences: Email or text message preferences

Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and browsing activity:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages viewed, time spent on pages, links clicked, referring website
  • Location Data: General geographic location based on IP address
  • Cookies and Tracking Technologies: See our “Cookies and Tracking Technologies” section below

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

  • Process and fulfill your charter bookings and reservations
  • Communicate with you about your reservations, including confirmations and updates
  • Coordinate with casino partners for comp qualifications and VIP services
  • Provide customer support and respond to your inquiries

Business Operations

  • Improve and personalize your experience on our website
  • Analyze website usage and trends to enhance our services
  • Conduct internal research and development
  • Prevent fraud and ensure the security of our systems

Marketing and Communications

  • Send you promotional offers, newsletters, and updates (with your consent)
  • Notify you about special events, promotions, and new services
  • Conduct surveys and gather feedback

Legal and Compliance

  • Comply with legal obligations and regulations
  • Enforce our terms of service and policies
  • Verify age requirements (21+ for casino services)
  • Respond to legal requests and prevent illegal activities

How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We share information with trusted third-party service providers who assist us in operating our business, including:

  • Payment processors (credit card processing)
  • Booking and reservation systems
  • Email service providers
  • Website hosting and analytics providers
  • Customer relationship management (CRM) platforms

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Casino Partners

When you book a charter service, we may share relevant information with our casino partners to:

  • Coordinate your arrival and accommodations
  • Process comp qualifications and player rewards
  • Arrange VIP services and amenities
  • Fulfill your reservation

Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Valid legal processes (subpoenas, court orders)
  • Requests from law enforcement or government agencies
  • Protection of our rights, property, or safety
  • Prevention of fraud or illegal activity

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Secure payment processing through PCI-compliant payment processors
  • Restricted access to personal information on a need-to-know basis
  • Regular security assessments and updates
  • Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage.

Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly (e.g., maintaining your session, security features)

Analytics Cookies: Help us understand how visitors use our website (e.g., Google Analytics)

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

Preference Cookies: Remember your settings and preferences for future visits

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Accept only certain cookies
  • Delete cookies after your browsing session

Please note that blocking or deleting cookies may impact your ability to use certain features of our website.

You can learn more about cookies at www.allaboutcookies.org.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Right to Access

You can request a copy of the personal information we hold about you.

Right to Correction

You can request that we correct inaccurate or incomplete personal information.

Right to Deletion

You can request that we delete your personal information, subject to certain legal exceptions.

Right to Opt-Out

You can opt out of receiving marketing communications from us at any time by:

  • Clicking the “unsubscribe” link in our emails
  • Contacting us directly using the information below
  • Updating your communication preferences in your account

Right to Data Portability

You can request a copy of your personal information in a portable format.

Right to Object

You can object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

Third-Party Websites

Our website may contain links to third-party websites, including casino partner sites and social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our services are not intended for individuals under the age of 21. We do not knowingly collect personal information from anyone under 21 years of age. If you are under 21, please do not use our website or provide any personal information to us.

If we learn that we have collected personal information from someone under 21, we will promptly delete that information. If you believe we have collected information from someone under 21, please contact us immediately.

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you.
  • Right to Delete: You can request deletion of your personal information.
  • Right to Opt-Out: You can opt out of the sale of your personal information (we do not sell personal information).
  • Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.

To exercise these rights, contact us at [insert email] or call [insert phone number].

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Factors affecting our retention periods include:

  • The length of our relationship with you
  • Legal or regulatory requirements
  • Statute of limitations periods
  • Potential legal claims or disputes

International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to this transfer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website with a new “Last Updated” date
  • Sending you an email notification (if you have provided your email address)
  • Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

J Taylor Casino Services
Email: info@casinotaylor.com
Phone: (361) 853-3000
Mailing Address:

4455 S Padre Island Dr

Corpus Christi, TX 78411

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.