Terms and Conditions
Agreement to Terms
Welcome to J Taylor Casino Services. These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“Customer,” “you,” or “your”) and J Taylor Casino Services (“Company,” “we,” “us,” or “our”) governing your use of our website and charter services.
By accessing our website, making a reservation, or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our services.
1. Services Overview
J Taylor Casino Services provides charter transportation services to and from casino destinations. Our services include:
Group charter transportation to casino properties
VIP casino services coordination
Casino comp qualification assistance
Event planning and coordination for casino trips
Customer support and concierge services
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with or without notice.
2. Age Requirements
You must be at least 21 years of age to book or use our services. Casino gaming and entry to casino properties require all participants to be 21 years or older.
By booking our services, you represent and warrant that:
You are at least 21 years of age
All passengers in your party are at least 21 years of age
You will provide valid government-issued photo identification upon request
We reserve the right to request identification at any time. Failure to provide valid proof of age will result in denial of service without refund.
3. Booking and Reservations
3.1 Booking Process
Reservations can be made through:
Our website booking system
Phone reservations
Email requests
All bookings are subject to availability and confirmation by J Taylor Casino Services.
3.2 Reservation Confirmation
Your reservation is not confirmed until you receive written confirmation from us via email or text message. This confirmation will include:
Departure date and time
Pickup location
Destination casino
Number of passengers
Total price
Payment terms
3.3 Accuracy of Information
You are responsible for providing accurate information when making a reservation, including:
Contact information
Number of passengers
Pickup location and address
Special requirements or requests
Payment information
We are not liable for errors or issues resulting from inaccurate information provided by you.
3.4 Group Bookings
For group bookings, the person making the reservation (“Group Leader”) agrees to:
Be responsible for all passengers in the group
Ensure all passengers meet age requirements
Communicate trip details to all group members
Act as the primary point of contact
Be responsible for payment on behalf of the group (if applicable)
4. Pricing and Payment
4.1 Pricing
All prices are quoted in U.S. dollars and are subject to change without notice. The price quoted at the time of booking confirmation is the price you will pay, provided payment is made according to the terms.
Prices may vary based on:
Destination
Date and time of travel
Number of passengers
Seasonal demand
Special events or peak travel periods
Additional services requested
4.2 Payment Terms
Payment is due at the time of booking unless other arrangements have been made in writing. We accept:
Major credit cards (Visa, MasterCard, American Express, Discover)
Debit cards
Bank transfers (for group bookings)
Cash (with prior arrangement)
4.3 Payment Processing
Payment information is processed securely through our third-party payment processor. We do not store complete credit card information on our servers.
By providing payment information, you authorize us to charge the agreed-upon amount for services rendered.
4.4 Deposit and Balance
For certain bookings, we may require:
A deposit at the time of reservation
Balance payment prior to departure date (typically 7-14 days before travel)
Specific payment schedules will be communicated in your booking confirmation.
5. Cancellation and Refund Policy
5.1 Customer Cancellations
Cancellations must be made in writing via email or through our website cancellation system.
Cancellation fees apply as follows:
30+ days before departure: Full refund minus $[XX] processing fee
15-29 days before departure: 50% refund
7-14 days before departure: 25% refund
Less than 7 days before departure: No refund
5.2 No-Shows
If you fail to appear at the designated pickup location at the scheduled time, you will be considered a “no-show” and will forfeit the entire payment with no refund.
5.3 Company Cancellations
We reserve the right to cancel any reservation due to:
Insufficient bookings
Mechanical issues or vehicle unavailability
Weather conditions or road closures
Acts of God or circumstances beyond our control
Safety concerns
If we cancel your reservation, you will receive:
Full refund of all amounts paid, OR
Option to reschedule to an alternative date
We are not liable for any additional costs, expenses, or losses incurred as a result of cancellation.
5.4 Casino Cancellations
If a casino partner cancels or modifies arrangements (such as comp packages or accommodations), we will make reasonable efforts to provide alternatives but are not liable for the casino’s actions or decisions.
5.5 Weather and Force Majeure
We are not liable for cancellations or delays caused by:
Severe weather conditions
Natural disasters
Government orders or restrictions
Acts of terrorism
Pandemics or public health emergencies
Other events beyond our reasonable control
In such cases, we will work with you to reschedule when possible.
6. Conduct and Passenger Responsibilities
6.1 Acceptable Behavior
All passengers must:
Behave in a respectful and appropriate manner
Follow all instructions from our drivers and staff
Comply with all applicable laws and regulations
Respect other passengers and their property
Not engage in illegal activities
6.2 Prohibited Conduct
The following behaviors are strictly prohibited:
Excessive intoxication or drug use
Violent, threatening, or abusive behavior
Smoking (including vaping) on the vehicle
Illegal drug possession or use
Weapons or firearms (unless legally permitted and disclosed)
Damage to company property or vehicles
Sexual harassment or inappropriate conduct
Disturbing other passengers or the driver
6.3 Right to Refuse Service
We reserve the right to refuse service or remove any passenger who:
Violates these Terms and Conditions
Engages in prohibited conduct
Poses a safety risk to themselves or others
Is excessively intoxicated
Does not meet age requirements
No refund will be provided if service is refused or a passenger is removed due to conduct violations.
6.4 Alcohol Policy
While we may permit reasonable alcohol consumption on certain charters:
Passengers must be 21+ years of age
Excessive intoxication will not be tolerated
We reserve the right to refuse further alcohol service
Open container laws must be respected in applicable jurisdictions
The driver has final authority on alcohol consumption aboard the vehicle
6.5 Damage to Property
Passengers are financially responsible for any damage to our vehicles, equipment, or property caused by their actions or negligence. This includes but is not limited to:
Interior damage (seats, flooring, fixtures)
Exterior damage
Equipment damage
Cleaning fees for excessive mess or bodily fluids
We will charge the credit card on file for damages or send an invoice for payment.
7. Departure and Arrival
7.1 Pickup Times
Passengers must arrive at the pickup location at least 15 minutes prior to the scheduled departure time.
We will wait up to 15 minutes after the scheduled departure time. After that, we reserve the right to depart without you, and no refund will be provided.
7.2 Pickup Locations
Pickup and drop-off locations are specified in your booking confirmation. Changes to pickup locations must be requested at least 48 hours in advance and are subject to approval.
7.3 Return Trip
If your booking includes return transportation, you must:
Be at the designated meeting point at the specified time
Notify us immediately if you will miss the departure
Understand that we may depart without you if you are more than 15 minutes late
If you miss the return trip, you are responsible for arranging and paying for your own transportation home.
7.4 Schedule Changes
While we make every effort to adhere to scheduled times, we are not liable for delays caused by:
Traffic conditions
Road construction
Accidents or road closures
Weather conditions
Other circumstances beyond our control
8. Casino Partnerships and Comps
8.1 Comp Qualification
We may assist with casino comp qualification, but we do not guarantee:
That you will qualify for any specific comps or benefits
The value or type of comps you may receive
That casino partner policies will remain unchanged
Casino comp eligibility is determined solely by the casino and is subject to their terms, conditions, and discretion.
8.2 Player Information
If you provide your casino player’s club information, you authorize us to:
Share this information with casino partners
Coordinate comp arrangements on your behalf
Receive information about your player status for trip planning purposes
8.3 Casino Policies
You are subject to all rules, regulations, and policies of the casino properties you visit. We are not responsible for:
Casino decisions regarding comps, access, or gaming
Casino property conduct rules
Gaming losses
Personal conflicts with casino staff or other patrons
9. Liability and Disclaimer
9.1 Limited Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, J TAYLOR CASINO SERVICES SHALL NOT BE LIABLE FOR ANY:
Indirect, incidental, special, or consequential damages
Loss of profits, revenue, or business opportunities
Personal injury (except as caused by our gross negligence)
Lost or stolen personal property
Gaming losses at casino properties
Emotional distress or psychological harm
Damages arising from casino partner actions or omissions
9.2 Assumption of Risk
By using our services, you acknowledge and assume the risks associated with:
Casino gaming and gambling activities
Travel by motor vehicle
Interaction with other passengers
Visits to casino properties and their associated risks
9.3 Personal Property
We are not responsible for lost, stolen, or damaged personal property. You are responsible for securing your belongings at all times.
9.4 Medical Conditions
You are responsible for:
Ensuring you are physically able to travel
Bringing necessary medications
Informing us of any special medical needs in advance
Any medical emergencies or conditions that arise
We are not liable for medical issues or emergencies except as required by law.
9.5 Third-Party Liability
We are not responsible for the actions, omissions, or negligence of:
Casino partners or their employees
Other passengers
Third-party service providers
Other motorists or pedestrians
9.6 Maximum Liability
In no event shall our total liability exceed the amount you paid for the specific charter service giving rise to the claim.
10. Insurance and Safety
10.1 Insurance Coverage
We maintain appropriate commercial vehicle insurance as required by law. However, we recommend that you:
Maintain your own travel insurance
Review your personal insurance policies for coverage during travel
Consider purchasing additional trip protection insurance
10.2 Safety Equipment
Our vehicles are equipped with required safety equipment. Passengers must:
Wear seatbelts when provided and when the vehicle is in motion
Follow all safety instructions
Use emergency exits only in actual emergencies
10.3 Emergency Procedures
In the event of an emergency:
Follow all instructions from the driver
Remain calm and assist others if safe to do so
Do not exit the vehicle unless instructed
Contact emergency services if needed
11. Intellectual Property
11.1 Company Property
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of J Taylor Casino Services or its licensors and is protected by copyright and trademark laws.
11.2 Restrictions
You may not:
Reproduce, distribute, or modify our website content without permission
Use our trademarks, logos, or branding without written authorization
Reverse engineer or attempt to access our source code
Frame or mirror our website content
12. Photography and Media
By participating in our services, you grant J Taylor Casino Services permission to:
Photograph or video record during trips (for safety and marketing purposes)
Use images or videos featuring you in our marketing materials
Share customer testimonials and reviews
If you do not wish to be photographed or featured in marketing materials, please notify us in writing.
13. Indemnification
You agree to indemnify, defend, and hold harmless J Taylor Casino Services, its owners, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorney fees) arising from:
Your violation of these Terms and Conditions
Your use of our services
Your conduct during charter services
Your violation of any laws or regulations
Damage you cause to our property or vehicles
14. Dispute Resolution
14.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.
14.2 Venue
Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in [County Name], Texas, and you hereby consent to personal jurisdiction in such courts.
14.3 Informal Resolution
Before filing any legal claim, you agree to first contact us to attempt to resolve the dispute informally. We will work in good faith to resolve any issues.
14.4 Arbitration (Optional)
[If you choose to include arbitration, specify terms here. Many companies require binding arbitration for disputes.]
14.5 Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
15. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.
Material changes will be communicated via:
Email notification (if you have provided an email address)
Prominent notice on our website
Notification during the booking process
16. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy and any booking confirmation, constitute the entire agreement between you and J Taylor Casino Services regarding our services.
18. No Waiver
Our failure to enforce any provision of these Terms shall not be deemed a waiver of such provision or our right to enforce it.
19. Contact Information
For questions, concerns, or disputes regarding these Terms and Conditions, please contact us:
J Taylor Casino Services
Email: info@casinotaylor.com
Phone: (361) 853-3000
Mailing Address:
By booking our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.